Effective date: January 1, 2026. These terms govern the use of the Triple O Concrete LLC website and the concrete supply services we provide.
Back to HomeThese Terms of Service form a binding agreement between you and Triple O Concrete LLC. By accessing our website, requesting a quote, placing an order or accepting delivery of concrete or aggregate materials, you agree to these terms. If you do not agree with any part of these terms, please do not use the website or order our services.
The developer name associated with this website is TripleO Concrete, and the operating company is Triple O Concrete LLC, located at 4334 W Alpine Meadows Cir, West Valley City - 84120-1636, United States (US). References to we, us or our in these terms mean Triple O Concrete LLC. References to you or customer mean the person or business using the website or purchasing our services.
For clarity, several terms are used consistently throughout this document. Materials means ready-mix concrete, aggregates, sand, admixtures and related products supplied by us. Services means the batching, pumping, delivery, mix design, curing and slab placement work described on our website.
Quote means a written or emailed statement of price and scope that we provide in response to a request. Order means a confirmed request for materials or services that we have accepted. Site means the location where the customer has asked us to deliver materials or perform services. Batch ticket means the document that records the mix number, quantities and slump for a load of concrete.
Our website and services are intended for adults and for businesses. By placing an order, you confirm that you are at least the age of majority in your jurisdiction and that you have the legal authority to enter this agreement. If you are acting for a company, you confirm that you are authorized to bind that company to these terms.
You agree to provide accurate information when you request a quote or place an order. Inaccurate information about a site, a delivery address, a mix specification or a payment party may delay service or make it unsafe, and you are responsible for the consequences of information you provide.
We supply ready-mix concrete, on-site concrete pumping, custom mix design, aggregate and sand delivery, curing and sealing programs, and structural slab pouring. The details of each service are described on our services page, which forms part of these terms by reference.
Service availability depends on our plant capacity, our delivery radius and the weather. We may decline a request that falls outside our service area, that conflicts with our safety rules, or that we cannot supply on the requested date. When we decline, we will try to suggest an alternative date, mix or supplier.
We may modify or discontinue a service, or change the scope of a service, at any time. We will make reasonable efforts to notify active customers of a change that affects an outstanding order.
A quote is based on the information available to us at the time it is prepared. Prices may change if the scope of work, the volume, the mix design, the delivery distance or the site conditions change. Estimates that are not marked as firm are approximations and are not binding as fixed prices.
A quote remains open for the period stated in the quote. If no period is stated, the quote is open for fourteen calendar days unless we withdraw it earlier. Material costs, fuel costs and aggregate availability can move quickly, so a quote from last month may not reflect today prices.
To confirm a quote, contact our batch office. We will confirm the current price, the requested date and the mix before work begins.
An order is created when you confirm a quote and we accept it in writing or by email. We schedule orders according to plant capacity, truck availability and the pour sequence. Early confirmation improves the chance of securing your preferred time, especially during the busy autumn pour season.
You are responsible for providing clear site directions, a safe access route and a person who can receive the load. If a truck cannot reach the pour point because of blocked access, low wires, soft ground or an unmarked hazard, the load may be redirected, delayed or returned, and additional charges may apply.
Prices for materials and services are set out in the confirmed quote. Unless the quote states otherwise, prices do not include taxes, permits, special inspections or site preparation. Additional charges may apply for short loads, waiting time, extended pumping, after-hours delivery or loads returned to the plant.
Payment terms are stated on the invoice. We may require a deposit for large pours, custom mix designs or work for a first-time customer. If payment is not received by the due date, we may suspend further deliveries and charge reasonable costs of collection as allowed by law.
You agree to pay all amounts stated on a valid invoice. If you dispute an amount, please contact our office promptly so that we can review the matter. A good faith dispute about one charge does not relieve you of the obligation to pay the undisputed portion of an invoice.
We deliver concrete in rotating drum trucks and place it using chutes, conveyor or pump equipment. Delivery times are estimates and may shift because of traffic, weather, plant demand or events at another site. We are not responsible for delay caused by conditions beyond our reasonable control.
You must have a competent crew ready to receive and finish the concrete when the truck arrives. Concrete begins to set as soon as it is batched, and the customer is responsible for placing and finishing it within the workable time. Our driver will follow site direction for discharge, but the customer directs the placement point.
After placement, the customer is responsible for curing, protection and finishing unless a separate curing or sealing program has been purchased from us in writing.
The customer is responsible for preparing the site before delivery. This includes clearing the access route, marking hazards, providing a firm standing area for the truck or pump, confirming that the formwork is ready, and arranging for the necessary labor and equipment.
The customer is also responsible for obtaining any permits required for work in a public right of way, for verifying underground utilities before placement, and for ensuring that the site complies with applicable safety and building rules. We may stop work if a site is unsafe, and any delay caused by an unsafe condition may result in additional charges.
We prepare a mix design for each project based on the strength, exposure and finish requirements communicated to us. We may provide trial batch data and cylinder test results to support the design. The customer is responsible for confirming that the proposed mix meets the project specification and the requirements of the governing building code.
Field testing of fresh and hardened concrete is normally performed by the customer or by an independent testing lab engaged by the customer. Unless we agree otherwise in writing, we do not perform acceptance testing on behalf of the customer. Test results should be provided to our office so that we can review performance and adjust future loads if needed.
You may cancel or reschedule an order by contacting our batch office as early as possible. Orders cancelled with reasonable notice may be rescheduled without charge. Orders cancelled after batching has begun, or after trucks have been dispatched, may be subject to a charge for the materials and hauling already committed.
If we must delay or cancel a delivery because of plant failure, weather, road conditions or a safety concern, we will notify you promptly and work with you to reschedule. We are not liable for costs that result from a delay outside our reasonable control, including idle labor or equipment on your site.
Concrete is a perishable product. Once a load is batched, it cannot be returned to stock in the ordinary sense. A load may be rejected at the point of delivery if it does not meet the approved batch ticket or if it fails an agreed field test. If a load is rejected, the customer must document the reason and notify our office immediately.
Where a rejected load is caused by our error, we will replace the load or credit the customer, at our option. Where a rejection is caused by site conditions, incorrect information, or a test performed incorrectly, the customer remains responsible for the cost of the load. Aggregate materials that are delivered clean and on grade are generally not returnable once placed.
We warrant that the materials we supply will substantially conform to the approved mix design and the applicable standard at the time of delivery. This warranty is subject to proper placement, finishing, curing and protection by the customer and to normal conditions of use.
Except for the warranty stated above, and to the maximum extent allowed by law, our services and website are provided as available and without additional warranties of any kind, whether express or implied. We disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the website will be uninterrupted or free of error.
To the maximum extent allowed by law, Triple O Concrete LLC is not liable for indirect, incidental, special, consequential or punitive damages arising from the use of our website or services. This includes lost profits, lost business, lost time, or damage to property caused by factors outside our control.
Our total liability for any claim relating to a delivery or service is limited to the amount paid to us for the specific materials or services that gave rise to the claim. This limitation applies regardless of the legal theory on which the claim is based, whether contract, tort or otherwise.
Some jurisdictions do not allow certain limitations, so part of this section may not apply to you. In that case, our liability is limited to the fullest extent permitted by the applicable law.
You agree to defend, indemnify and hold harmless Triple O Concrete LLC, its members, employees and agents from claims, damages, losses and expenses that arise from your use of the website, your breach of these terms, or your negligent or unlawful conduct at a site.
This obligation includes reasonable legal fees and costs. It does not apply to the extent that a claim results from our own negligence or willful misconduct. We will notify you of any claim that may require indemnification and will cooperate reasonably in the defense.
Safety is a shared responsibility. The customer must provide a site that is safe for our drivers, pump operators and equipment. This includes a stable access road, adequate clearance for a loaded truck or boom, and protection from overhead wires, excavations and other hazards.
Our staff are trained to stop work when a condition is unsafe. If we stop work for safety reasons, the customer is responsible for correcting the condition before we resume. Repeated safety issues may lead us to decline further service at a site.
The content on this website, including text, layout, graphics and the design of the pages, is owned by Triple O Concrete LLC or used with permission. It is protected by applicable intellectual property laws. You may view and print pages for your own business use, but you may not copy, republish or redistribute substantial portions without our written permission.
Our company name, brand marks and the TRIPLEO name are identifiers of our business. You may not use them in a way that suggests sponsorship, endorsement or affiliation without our prior written consent.
You agree to use this website lawfully and respectfully. You may not attempt to gain unauthorized access to our systems, interfere with the operation of the site, submit false or misleading information, or use the site to distribute malicious code or unlawful content.
You may not use automated tools to scrape or overload the website. We reserve the right to restrict access to any user who violates these rules, and to report unlawful activity to the appropriate authorities.
We are not liable for failure or delay caused by events beyond our reasonable control. Such events include severe weather, flooding, earthquakes, fire, epidemics, war, civil unrest, labor disputes, utility failures, supplier shortages and government action.
If a force majeure event affects an order, we will notify you as soon as practical and work to reschedule the work when conditions allow. Neither party will be considered in breach for a delay caused by such an event.
These terms are governed by the laws of the State of Utah, without regard to its conflict of law rules. If a dispute arises, we encourage you to contact our office first so that we can try to resolve the matter directly and promptly.
If a dispute cannot be resolved informally, it may be brought in the state or federal courts located in Utah, and both parties consent to the jurisdiction of those courts. Before filing a formal action, both parties agree to attempt good faith negotiation for a reasonable period.
We may update these Terms of Service from time to time. When we make a material change, we will update the effective date at the top of this page. Changes apply to future use of the website and to orders placed after the change takes effect.
Your continued use of the website or continued purchase of our services after a change means that you accept the revised terms. If you do not agree with an update, please contact us or stop using the website before the change takes effect.
If you have a question about these Terms of Service, or if you need to discuss an order, a quote or a dispute, please contact our batch office.
Company: Triple O Concrete LLC
Developer: TripleO Concrete
Address: 4334 W Alpine Meadows Cir, West Valley City - 84120-1636, United States (US)
Email: direct@axortrans.lol
Phone: +19517980609
Please include your order number, the delivery date and the site address when you contact us about an active order. That information helps us locate your record quickly and respond with an accurate answer.