Effective date: January 1, 2026. This policy explains how Triple O Concrete LLC collects, uses and protects information when you visit our website or contact our batch office.
Back to HomeTriple O Concrete LLC is a ready-mix concrete supplier and construction materials provider based in West Valley City, Utah. This Privacy Policy describes how our company handles personal information gathered through our website at axortrans.lol, through our batch office, and through the quote and scheduling conversations we hold with builders, contractors and property owners across the Salt Lake Valley. The developer name associated with this website is TripleO Concrete, and our operating company is Triple O Concrete LLC, located at 4334 W Alpine Meadows Cir, West Valley City - 84120-1636, United States (US).
We respect the privacy of every person who visits our website or contacts our office. We collect only the information we genuinely need to answer a question, prepare a quote, schedule a pour or improve our service. We do not sell personal information, and we do not trade it for advertising. This policy is written in plain language so that any reader can understand what happens to information after it reaches us.
By using this website, you agree to the practices described in this policy. If you do not agree with any part of this policy, please do not use the website or submit information through it. You are always welcome to call our office at +19517980609 instead, and we will be glad to help without collecting any website data.
This policy applies to the website operated by Triple O Concrete LLC and to the information we collect through the forms, email links and phone numbers published on that website. It also applies to information shared with our batch office in the ordinary course of preparing quotes and scheduling concrete deliveries.
This policy does not apply to websites that we do not own or control, even when we link to them. If you follow a link from our site to another website, the privacy practices of that website apply to your activity there, and we encourage you to read the privacy notice of any site before sharing personal information with it.
This policy also does not govern information that we receive under a separate written agreement, such as a credit application or a master service contract, where different terms may apply. In the event of a conflict between this policy and a signed agreement, the signed agreement controls for the matters it covers.
We collect two broad categories of information. The first category is information that you choose to give us directly, such as your name, your email address and the content of a message you send through a contact form or by email. The second category is information that is gathered automatically as you browse the website, such as the pages you view and the type of device you use.
We do not ask for sensitive categories of information through this website. We do not request government identification numbers, financial account numbers, health information or precise location data through the contact forms. If you believe that a form on this website is requesting information it should not request, please stop and contact our office directly so that we can review the matter.
The amount and type of information we hold depends entirely on how you interact with us. A visitor who only reads our pages provides very little information. A contractor who sends a detailed quote request provides more, because the request itself contains the details we need to respond.
When you use the batch ticket form on our contact page, you may provide your name, your email address, a subject line and a message. The message often includes project details such as a pour date, a concrete volume, a delivery address or a mix specification. We use those details only to prepare a quote, answer a question or schedule a delivery.
When you send us email at direct@axortrans.lol or call us at +19517980609, we may keep a record of that conversation so that we can follow up accurately and keep our project files complete. This record may include your contact details and a summary of what was discussed.
Providing information is always your choice. You are never required to submit a form to obtain basic information about our services, and you may call the office instead. If you choose not to provide certain details, we may be unable to prepare an accurate quote or confirm a pour schedule, but we will always tell you when that is the case.
Like most websites, our site may record certain technical information automatically when you visit. This can include the internet protocol address assigned to your connection, the browser and operating system you use, the pages you view, the time and date of your visit, and the website that referred you to us.
This technical information is generally aggregated and is used to understand how the website performs, which pages are most useful to visitors, and where the site may need improvement. It is not used to identify you personally, and we do not attempt to combine it with your name or email address unless you have submitted a form and we need to resolve a specific support matter.
Some of this information may be collected through small text files known as cookies or through similar technologies. Section 8 of this policy explains cookies in more detail and describes the choices available to you.
We use the information we collect for a limited set of business purposes. The most important purpose is to respond to your request. When you ask for a quote, we use your contact details and project description to prepare an answer and send it back to you. When you schedule a pour, we use the delivery details to coordinate trucks, mix design and timing.
We also use information to operate and improve our website. Technical data helps us understand which pages load slowly, which content visitors find helpful, and whether any part of the site is failing on a particular device or browser. This allows us to keep the site reliable for every visitor.
We may use contact information to follow up on an active quote or project, to confirm scheduling details, and to send service updates that are directly relevant to work you have asked us to perform. We do not send unrelated marketing messages, and we do not add visitors to promotional lists without a clear reason connected to a request they made.
Finally, we may use information to meet legal, safety and record keeping obligations. This includes maintaining accurate business records, complying with applicable law, and protecting the rights and safety of our staff, our customers and the public.
Where applicable law requires a legal basis for processing personal information, we rely on several grounds. We process information to perform a contract or to take steps at your request before entering a contract, such as when you ask us to prepare a quote or schedule a delivery.
We also process information on the basis of our legitimate interests in operating a concrete supply business. Those interests include responding to customer inquiries, maintaining accurate project records, improving our website and protecting our operations from misuse. We balance those interests against your rights and expectations, and we limit the information we process to what is necessary.
In some situations we process information to comply with a legal obligation, such as a tax, safety or environmental requirement that applies to our plant and delivery operations. Where we rely on consent, you may withdraw that consent at any time by contacting our office, and withdrawal will not affect the lawfulness of processing that already occurred.
Like most businesses, we rely on outside providers for certain technical and professional functions. These providers may process information on our behalf and are sometimes described as processors. We choose providers with care and expect them to handle information responsibly.
A typical provider relationship might include web hosting, email delivery, spam filtering, data backup or information technology support. Each provider is permitted to use the information only to deliver the service we have engaged, and is not permitted to use it for its own marketing purposes.
If a provider is located in another country, information may be processed outside your region. Section 17 of this policy discusses transfers in more detail and describes the safeguards we look for when information moves across borders.
We keep personal information only as long as we need it for the purpose for which it was collected, and for as long as the law requires us to keep it. Quote requests that do not lead to work are typically retained for a reasonable period so that we can answer follow up questions, and are then removed or archived.
Project information connected to a completed delivery may be retained longer because it forms part of our business and safety records. Concrete supply involves documentation such as batch tickets and delivery records, and those records may need to be kept to satisfy legal, tax, warranty or dispute resolution requirements.
When information is no longer needed, we delete it or remove the details that identify individuals. If deletion is not immediately possible because information is stored in a backup system, we isolate it and allow the backup to expire on its normal schedule.
We use reasonable administrative, technical and physical safeguards to protect the information we hold. These safeguards are designed to prevent unauthorized access, loss, misuse, alteration or disclosure. Access to personal information is limited to staff and providers who need it to perform their work.
Technical measures may include encrypted connections to our website, access controls on our systems, and routine software updates. Administrative measures include staff awareness of privacy responsibilities and clear procedures for handling inquiries and records.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If we become aware of a security incident that affects personal information, we will investigate promptly and provide notification where required by applicable law.
Depending on where you live, you may have specific rights regarding your personal information. These rights may include the right to know what information we hold, the right to request a copy, the right to request correction, and the right to request deletion. You may also have the right to object to certain processing or to ask us to limit it.
We honor these rights for all visitors to the extent required by applicable law, and we try to make the process simple. You do not need a special form to make a request. A clear email or phone call describing what you want is enough to start the process.
We will not discriminate against you for exercising a privacy right. If you ask us not to contact you for a particular purpose, we will respect that request. We may need to verify your identity before acting on certain requests, and we will explain what verification we need when you contact us.
To request access to the personal information we hold about you, send an email to direct@axortrans.lol or call +19517980609. Describe the information you are seeking and provide enough detail for us to locate it, such as the email address you used when you contacted us.
If information we hold is inaccurate or incomplete, you may ask us to correct it. We will review the request and update our records where appropriate. If we disagree that a correction is warranted, we will explain our reasoning and note your request internally.
You may ask us to delete personal information. We will comply where the law allows, but we may need to retain certain records to comply with a legal obligation, resolve a dispute or enforce an agreement. If we cannot delete a record, we will tell you why and explain any remaining retention period.
Our website and services are intended for adults and for businesses. They are not directed to children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that a child has provided information to us, please contact our office so that we can remove it.
If we learn that we have collected personal information from a child in a manner that is not permitted, we will delete that information as quickly as possible. We encourage parents and guardians to talk with children about sharing information online and to supervise their use of websites.
Our website may contain links to other websites that we believe may be useful to visitors. These links are provided for convenience only. We do not control those websites and we are not responsible for their content or their privacy practices.
When you leave our site and visit another website, this policy no longer applies. We encourage you to review the privacy notice of each website you visit, especially before providing personal information. A link from our site does not imply that we endorse the practices of the linked website.
We are based in the United States, and the information we collect is generally processed within the United States. If a service provider stores or processes information in another country, that information may be subject to the laws of that country, which may differ from the laws of your own region.
When information is transferred across borders, we look for appropriate safeguards. These may include contractual commitments that require the recipient to protect information, or other measures that provide a comparable level of protection. If you have questions about where your information is processed, please contact our office.
We may update this Privacy Policy from time to time to reflect changes in our practices, our services or applicable law. When we make a material change, we will update the effective date at the top of this page and may provide additional notice where appropriate.
We encourage you to review this policy periodically so that you remain aware of how we handle information. Your continued use of the website after an update means that you accept the revised policy. If you do not agree with a change, please contact us or stop using the website.
The current version of this policy always governs our handling of information, and it replaces any earlier version on the same subject.
If you have a question about this Privacy Policy, if you want to exercise a privacy right, or if you have a concern about how information has been handled, please contact us using the details below. We take privacy inquiries seriously and will respond as promptly as we can.
Company: Triple O Concrete LLC
Developer: TripleO Concrete
Address: 4334 W Alpine Meadows Cir, West Valley City - 84120-1636, United States (US)
Email: direct@axortrans.lol
Phone: +19517980609
When you contact us, please include enough detail for us to understand your request. If the matter concerns information submitted through the website, tell us when you submitted it and what email address you used. This helps us find the relevant record quickly and respond with an accurate answer.